Easy setup, modification and maintenance

There was a time when all telephone and telegraph lines ran above ground, creating a glut of suspended wires in most cities. Even with the underground wiring of today, traditional business phone systems can be real messes to maintain:

• They require dedicated lines, which exacerbate clutter and fire hazards.
• Adjustments, such as adding capacity, often necessitate costly on-site visits.
• Equipment needs to be periodically replaced or repaired by IT or the vendor.

With VoIP, none of this is an issue. There are no on-premises assets to oversee; the VoIP provider instead manages the ultra-secure data center infrastructure behind the scenes, allowing customers to focus on other aspects of their businesses. Plus, adjustments can easily be made from a web-accessible interface, so that you don't have to worry about scaling your cloud PBX to accommodate more users and handle higher volumes of calls.

Greater mobility and flexibility

"Cord-cutting" is a term commonly used to refer to the ditching of cable TV service for internet-only video streaming, but it's also a useful descriptor of how employees can be freed from their desk phones by VoIP. With VoIP, office numbers can be forwarded to any device so that their owners never miss any calls.

This benefit is especially important as telecommuting becomes more frequent. According to a 2017 Gallup survey, 43 percent of Americans spent some time working remotely in 2016. That's a 4-point rise from 2012. Hosted VoIP is tailor-made to support workers on the go, without the limitations or expenses of old-fashioned PBX. Long distance rates are also less of a concern since VoIP calls are simply traversing the internet.

Improved productivity

If you have ever looked up something on a smartphone while simultaneously taking a call, then you know the advantages of seamless multitasking. Unlike the one-dimensional design of PSTN implementations, hosted VoIP supports these sorts of multifaceted workflows.

For example, VoIP may be just one component within a larger unified communications suite incorporating videoconferencing as well as instant messaging. It might also be integrated with key applications for managing contact information, such as Microsoft Outlook. The possibilities are vast, offering much more extensive synergy with your business tools than a standalone phone system ever could.

Significant savings

Taking these benefits together, it's apparent that the right VoIP solution, from a trusted vendor, can dramatically trim an organization's overall telephony costs. Every business is unique, but many might be able to reduce their outlays by half or more, once they remove the expenses for equipment, vendor service calls, long distance, etc.

 Outside of these direct savings, VoIP is also an invaluable resource and money-saver during situations in which a regular PBX might be compromised, such as a natural disaster or a building fire. A hosted VoIP package might include features such as geo-redundancy and failover protections for ensuring service even under such challenging circumstances. Accordingly, you can get operations back up and running sooner and avoid the steep costs of downtime, which can approach $100,000 for most organizations.

Key concepts behind a Hosted VoIP PBX service:

• Your provider “hosts” or operates your VoIP telephone system
• The system works with your existing telephone service, or completely replaces it
• MyVOIP’s service operates on many devices, including mobile phones, desk VoIP phones, and landlines

Complete with a full suite of features at a price every company will love, our Hosted VoIP PBX is the VoIP phone service designed for your business. MyVOIP easily scales to meet the needs of any business. Whether it’s a single user at a home office or a multi-user, commercial-grade call center, we provide a complete solution customized for your individual business needs.

Our services include Virtual VoIP telephone numbers, local and long-distance calling and over 80 powerful and customizable features. The feature VoIP list provides auto-attendants, call queues, VoIP conference calling and much more. We offer companies with multiple locations the ability to operate under one umbrella. As a result, our clients and Partners enjoy increased productivity and reduced resource requirements. Due to these advances, your staff can work in regional offices, remotely, or any location globally with our easy-to-use, plug and play Hosted VoIP PBX solution.

The Benefits of a Hosted VoIP PBX

There are a number of key advantages to using a Hosted VoIP PBX versus traditional telephone service or purchasing an office telephone system.

• Initial Cost Savings– You do not need to make a large upfront investment by purchasing an office telephone system and there is no need to maintain it. With a Hosted VoIP PBX solution the office VoIP telephone system is operated and maintained by your VoIP provider.
• Ongoing Cost Savings– Typically, a Hosted VoIP PBX implementation is significantly more cost-effective over the long run than a traditional PBX. These ongoing savings are in addition to the initial savings on capital outlay.
• Geographical Flexibility– Employees can work from anywhere when your office VoIP phone system is virtual. You can have employees working from home, other offices, mobile phones, and even overseas.
• Local Presence– Hosted VoIP PBX systems allow you to get local virtual VoIP numbers in cities where you are not physically located which allows you to create a virtual presence or open a virtual office in Malaysia, Singapore, Thailand, Philippines, Hong Kong, US or the UK.
• Credibility– For small businesses a virtual VoIP system can give them instant credibility by presenting their customers with a professional sounding VoIP telephone solution. Traditional telephone systems are generally cost-prohibitive for smaller organizations.
• Scalability– Traditional phone systems are limited by how many users they can handle as well as how many lines you have purchased from your local telephone provider. Virtual VoIP systems can expand and grow with your business as you need them to.
• Quick Setup– A Hosted VoIP PBX solution can have you up and running very quickly compared to a traditional telephone system.
• Ease of Use– End-user management of a Hosted VoIP PBX is far more user-friendly than is the case with traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make changes to the service at any time, without needing any specialized skills or experience.

Hosted VoIP PBX Features

Our cloud-based service VoIP PBX provides a wealth of powerful features, many of which are included at no additional cost. Below is a categorized list of some of the most popular features.

Usage Example

A customer calls your toll-free or local phone number and the call is answered either by your receptionist or an automated greeting. You can even have multiple receptionists in different geographical locations answering your incoming calls. If the receptionist is not available and an automated greeting answers the VoIP phone call, customers can choose to dial an extension, a specific department, listen to product information or use the dial-by-name directory. One of the great benefits of a Hosted VoIP PBX system is that employees can be working in different geographical locations. For instance, an employee working from home in New York can transfer a caller to technical support which is located in Toronto, Canada. Employees can answer calls from their cell phones, on a laptop, from their home or anywhere with a traditional landline or internet connection for business Voice-over-IP (VoIP).

What is SIP Trunking?

SIP is Session Initiation Protocol (SIP) which is used to create and control the communications sessions that are the basis of VoIP telephony. The word Trunking describes the connection between telecommunications systems. SIP Trunking is a term from circuit-switched telecommunications of a virtual connection.