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ITG Telecommunications SDN BHD

Established in 2004. ITG has successfully delivered solutions on time, within budget and above all to the required quality, while maintaining focus on continuous improvement on internationally accepted standards. Today, ITG delivers as one of the telecommunications industry's broadest product range. Recognizing the changing needs of its customers, we are dedicated to continuously diversify products and services. 

Our mission is to provide world-class products and services to consumers from the higher to the lower tiers of the world economic pyramid. We aim to achieve this through the development and acquisition of cutting-edge technologies, the expansion of our global footprint of touch points and adherence to our core value. Aim to become the leading global Telecommunication and text messaging provider within the emerging market.

MYVOIP 

We specialize in the VOIP since 2004. MyVoIP is a full service telecommunications company that provides SIP Trunking, wholesale IDD & STD termination and Telecommunication Technical Consultancy service. All of our services are provided for domestic and international. MyVoIP Malaysia will provide the best VOIP service suitable to your business. Avoid overpaying for less services! We will give you what you need instead of fixed services that you do not use. Depending on the size of your organisation, we will customize the VOIP package to your needs. We will cater to your business needs and help get you better opportunities to grow your business. 


CLIENT PRIVACY AND DATA SECURITY WITH ITG TEL AND MYVOIP 

Client’s rights to both privacy and security are a major concern issue. Below are the guidelines that we use to protect your personal information. Please read the following statements carefully before proceeding.

 

MYVOIP RESPECTS YOUR PRIVACY

In able to provide the services to our clients, we, MYVOIP will only collect, store and use your personal information for specific purposes. We only use your personal information to support and enhance our relationship with you, and for other legitimate reasons described by the law.Your personal information is secured by us because we do not disclose or sell your information ; we only share your personal information outside of MYVOIP with your consent, as required by law or with companies that help MYVOIP fulfill its obligations to you, and only with partners that share the commitment of MYVOIP to protect your privacy and personal information or data. Clients are welcome to provide us, MYVOIP's call center with any questions or concerns regarding your privacy and data security or request for correction or deletion as appropriate.


THE INFORMATION MYVOIP COLLECTS ABOUT YOU

MYVOIP only collects from our clients personal information that is necessary. By providing you with efficient and comprehensive information, we can process your request and provide you with the services you need. This will also help us improve your site visit, respond to information requests, support our customer relationship, and help you with technical support issues and follow-up after your visit.

Whether MYVOIP is able to access your personal information from you: whether you register from time to time on any domain name(s) and/or website(s) registered with or on behalf of the company.

  • Whenever you place an order for products and/ or services
  • When filling out a support request or requesting telephone technical support services
  • Provide feedback in an online survey
  • Participating in promotional offers
  • When subscribing to a newsletter or a mailing services

In each of the above cases, we may request your full name, current address, contact number, occupation, industry, transactional information and such as your preferences, customer number, credit card information and other bank details, referrals, and other information needed to process your purchase, requested services, or to register or subscribe to services and offers.


MYVOIP ONLY USES YOUR PERSONAL INFORMATION IN THESE CONDITIONS:

  • Processing your purchase or services requested from you
  • Complying with product and service requests
  • Improving our products and services through feedback: and contacting you 
  • Newsletters, mailing lists, requests for more information.

The information you provide us with will be kept confidential and will be collected and processed for the general purposes and legitimate purposes outlined in the applicable law.

If you make a request on behalf of MYVOIP entities, or any other MYVOIP entity or other agent, we will send you information about our various services, product information and services that may be of interest to you. These mailings and information can only be sent to you by MYVOIP or agents working on behalf of BMO. But if you are no longer interested in receiving such mailings or information, please notify us by contacting us.


IN WHAT CIRCUMSTANCES MYVOIP WILL SHARE YOUR PERSONAL INFOMATION

Only other MYVOIP entities, agents or contractors performing MYVOIP services such as Webmeet Malaysia or ITG TEL Sdn Bhd. If so, MYVOIP will seek to ensure that the information is used only in connection with the functions these parties will perform for MYVOIP and that all such information is treated confidentially and discreetly.

MYVOIP will disclose your personal information only to the extent required or authorized by applicable law, or if ordered and required to do so by court or governmental authorities in each jurisdiction as appropriate, or to ensure that we comply with our legal obligations.

MYVOIP will not disclose your personal information for use in marketing to any outsiders or other organizations. Personal customer information (such as full name, current address and contact number), your order and the products you have purchased from us will not be given or sold to any other organization for marketing or solicitation purposes. 


CLIENT’S RIGHTS

Upon request and within 30 days, we will inform you of the type of personal information we hold about you, the purposes and reasons for which we hold it, and the potential recipients or recipient types. Upon written request and within a reasonable period of time, we will also correct, delete and/or block personal information from further processing where such information is in fact inaccurate, incomplete or irrelevant to the purpose(s) of the process.


THIRD- PARTY SITES

Please note that other websites, including websites that can be accessed through our website, e.g. via a hyperlink, may collect information about you personally identifiable. This statement of PRIVACY POLICY does not cover the information practices of third-party websites linked to any of our websites or other websites. 


ONLINE THREATS

  • The information is used for some online applications, but our MYVOIP staff logs and reviews any request to access and/or change those copies.
  • In order not to be vulnerable to standard hacks such as SQL injection, our software applications are written.
  • Access to personal information (e.g. personal information) requires at least one user ID and password.
  • The absolute security of data stored on a computer cannot be guaranteed technologically.

Our goal is to make it difficult and detectable for unauthorized or malicious access.


TERMINATION

MYVOIP may terminate or suspend your rights under this Agreement immediately and without notice if your company is found with any MYVOIP account owner-related police case and/or if the account owner is blacklisted as a company.


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